Thought Machine Vault Managed Service

Ikigai Digital offers a completely managed Thought Machine Vault offering where we manage your deployment of Vault, its management and support across your various environments.

As part of this offering we take care of the end to end development and running of your TM Vault Platform including:

Running TM Vault Core Platform as a managed service by Ikigai

• Using client’s cloud provider accounts
• Full alignment on internal policies for security, compliance and data
• Monthly/Quarterly reviews

Continuous upgrade preparation

• Communication about platform changes into the client team
• Managing communication about upstream/downstream implications of changes
• Developing a sustainable automation of upgrade process
• Testing of new versions

SRE function

• Continuous monitoring & alerting
• First level support
• Vendor contact point and vendor support management
• Regular DR/HA drill
• Alignment on integrated load testing with upstream/downstream teams

Continuous link into Smart Contract engineering team about product changes

• Shared communication channels
• Regular roadmap calls
• Support for configuration layer troubleshooting in relation to platform

Contact us to find out more on the offering or our wider array of Thought Machine related offerings.