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Thought Machine Vault Managed Service

Thought Machine

Apr 04, 2023

3 min read

Thought Machine Vault Managed Service

TL;DR

Ikigai Digital offers a completely managed Thought Machine Vault offering where we manage your deployment of Vault, its management and support across your various environments.

As part of this offering we take care of the end to end development and running of your TM Vault Platform including:

Running TM Vault Core Platform as a managed service by Ikigai

Using client’s cloud provider accounts

Full alignment on internal policies for security, compliance and data

Monthly/Quarterly reviews

Continuous upgrade preparation

Communication about platform changes into the client team

Managing communication about upstream/downstream implications of changes

Developing a sustainable automation of upgrade process

Testing of new versions

SRE function

Continuous monitoring & alerting

First level support

Vendor contact point and vendor support management

Regular DR/HA drill

Alignment on integrated load testing with upstream/downstream teams

Continuous link into Smart Contract engineering team about product changes

Shared communication channels

Regular roadmap calls

Support for configuration layer troubleshooting in relation to platform

Contact us to find out more on the offering or our wider array of Thought Machine related offerings.

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